Shipping & Delivery

Delivery Policy

1. Delivery Coverage

We deliver across Egypt and the Middle East, Global, using trusted courier partners to ensure your order arrives safely and on time.

International shipping may be available upon request—please contact our support team for details.

2. Delivery Time

Orders within Egypt: Estimated delivery within 2–5 working days depending on your location.

Orders to other Middle Eastern countries: Estimated delivery within 5–10 working days.

During sales or peak periods, delivery times may be slightly longer.

3. Delivery Charges

Free delivery for orders above [ 1500 EGP].

Orders below that amount may incur a standard delivery fee, which will be displayed at checkout.

Delivery charges are non-refundable unless the item is faulty or an error occurred in processing your order.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

You can track your order status through our courier’s website or by contacting our customer service team.

5. Delivery Process

Our delivery partner will contact you prior to delivery.

If you are unavailable at the time of delivery, you can reschedule with the courier.

Please ensure your delivery address and contact details are accurate to avoid delays.

6. Delays or Issues

While we strive to deliver on time, unforeseen delays (weather, public holidays, customs, etc.) may occur.

If your order is delayed, please contact our Customer Support team at [insert email or phone number], and we’ll assist you promptly.

7. Undelivered Orders

If a package is returned to us due to incorrect address or multiple failed delivery attempts, we may contact you to reschedule delivery. Additional shipping charges may apply.

8. Contact Us

For any delivery-related questions, please reach out to our support team:

📞 [01069278118]

📧 [info@uniformgw.com]

🕒 Support Hours: [9:00 AM – 6:00 PM, Saturday–Thursday]