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مواضيع المساعدة ذات الصلة

I Can't Sign In to My Account

most common ways to resolve sign-in issues on the Uniform GW :

1. Reset Your Password

If you aren't sure of your credentials, use the automated reset tool:

  • Go to the login page and click on "Lost your password?" or "نسيت كلمة المرور؟".

  • Enter the email address you used when registering for Uniform GW.

  • Check your inbox (and your Spam folder) for a password reset link.

2. Check for Account Approval

If you recently registered as a new seller or vendor:

  • Your account might still be under review by the administration.

  • Check your email for a message regarding your "vendor invitation" or status update from the iSupplyGW team.

3. Technical Troubleshooting

  • Case Sensitivity: Ensure your "Caps Lock" is off, as passwords are case-sensitive.

  • Browser Cache: Try clearing your browser's cache and cookies, or try signing in using an Incognito/Private window.

  • Keyboard Language: Since you often work in both Arabic and English, double-check that your keyboard is set to English before typing your password.

4. Contact Support

If none of the above steps work, you may need to reach out to the technical team directly:

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